Manage MessageGuard

Manage MessageGuard™

MessageGuard™ is an add-on e-mail subscription service that allows users to send secure encrypted e-mail messages via Microsoft® Outlook or Outlook® Express. To take advantage of MessageGuard, you must download and install the MessageGuard Outlook plug-in and configure it to work with your MessageGuard subscription.

Note: This section describes basic MessageGuard management functions. For complete details, consult the MessageGuard User Guide.

To download the Message Guard plug-in

  1. Click the E-Mail left menu tab
  2. Click Manage MessageGuard
  3. In the Service Name list, click the name of the e-mailbox to be protected by MessageGuard to view its detail page
  4. In the E-Mailbox detail section, click Download Outlook Plug-In

To install MessageGuard:

  1. On the MessageGuard Overview page, click Use Our Wizard
  2. Alternatively, click View Instructions

To configure MessageGuard

  1. Click the E-Mail left menu tab
  2. Click Manage MessageGuard
  3. Click on a MessageGuard subscription marked Unconfigured
  4. On the MessageGuard Details page, in the e-mail type row, click Configure
  5. Enter the e-mailbox to associate with the MessageGuard subscription
  6. Click Save

To purchase additional MessageGuard subscriptions

  1. Click the E-Mail left menu tab
  2. Click Manage MessageGuard
  3. Click on a MessageGuard subscription name
  4. On the MessageGuard Details page, click Purchase Additional Subscriptions

To renew or auto renew MessageGuard for one e-mailbox

  1. Click the E-Mail left menu tab
  2. Click Manage MessageGuard
  3. Click on a MessageGuard subscription name
  4. On the MessageGuard Details page, click Renew Now next to the expiration date
  5. For Auto Renew, click Turn on or Turn off next to the Auto Renew status entry

To renew or auto renew MessageGuard for multiple e-mailboxes at one time

  1. Click the E-Mail left menu tab
  2. Click Manage MessageGuard
  3. Click the check boxes next to the e-mailboxes protected by MessageGuard or click the Select All check box
  4. Click Renew at the bottom of the page
  5. To auto renew these e-mailboxes, click Turn on Auto Renew at the bottom of the page

To print a list of accounts with MessageGuard protection

  1. Click the E-Mail left menu tab
  2. Click Manage MessageGuard
  3. Click Print List
  4. Preview the list
  5. Click Print